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 SW TERMS AND CONDITIONS



Terms of Agreement for online trading between SAMANTHA WILLS Pty Ltd (ABN 15 123 924 541) ("SAMANTHA WILLS") and The user of this website ("You/Your")

Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.

PLACING AN ORDER AND PAYMENT
By completing a Purchase Order, You are making an offer to purchase the Product at the price set out in the Website.

Payment must be made at the time of submitting the Purchase Order. Payment can be made by credit card or PayPal only. SAMANTHA WILLS accepts Visa, MasterCard, Amex and PayPal. You warrant that You are an authorised user of the credit card or PayPal account used to complete payment.

All Purchase Orders placed through this Website are subject to confirmation and acceptance by SAMANTHA WILLS. We will email you with confirmation of the receipt of Your Purchase Order. SAMANTHA WILLS may reject Your Purchase Order, and refund any payment made by You, at any time prior to dispatch.

The Purchase Order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD). If you are ordering from outside Australia, and your bank account or credit card is held in a different currency, you can still order by credit card - your currency will automatically be converted to Australian Dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider for details. In some areas of the site, prices will be shown with an estimate of the price in your home currency. These converted prices are for information purposes only, to help you get an idea of the approximate cost of a product, and they may not be the exact amounts that will appear on your credit card statement. The final charge to your card is made in Australian Dollars and the ultimate conversion rate is determined by your bank or credit card provider. For this reason we are not able to take responsibility for the final amount charged to your credit card or PayPal account.

 

SAMANTHA WILLS may vary prices in the event of price changes or mistakes on this Website without prior notice to You. If SAMANTHA WILLS requests payment for increased prices, You may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within seven days of the announcement of the increase.

This Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device which ensures that any data which you enter into a secure area of the site is encrypted during transmission over the Internet. SSL utilizes data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL compliant browser.

SAMANTHA WILLS does not store or keep credit card numbers from online transactions. The last four numbers and the expiry date of your credit card number are kept for order verification and identification purposes only. While every endeavour is made to ensure every shopping experience with us is a good one, in the event a credit card is used without the holder's authorisation, the card holder must notify their credit card provider in accordance with their reporting rules and procedures.

SAMANTHA WILLS reserves the right to limit the quantities of product sold as it sees fit. It is a condition of this Agreement that you do not resell the Products to a third party. SAMANTHA WILLS does not permit the purchase of items for resale. Customers wishing to be a stockist of SAMANTHA WILLS products must contact SAMANTHA WILLS Pty Ltd directly, where they will be informed of the options available to buy higher quantities.

This Website is owned and operated by SAMANTHA WILLS. This Agreement supersedes all prior agreements and may be revised by SAMANTHA WILLS from time to time.

 

YOUR USE OF THE WEBSITE
You agree that You will use this Website in accordance with these terms and conditions and that You will not use this Website for any unlawful purpose.

You will not violate or attempt to violate the security of this Website. You will not hack into this Website, SAMANTHA WILLS computer systems or the computer systems of other users of this Website. Hacking means unauthorised access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer system or website.

GIFT VOUCHERS
Gift Vouchers may only be redeemed at the SAMANTHA WILLS Online Boutique. Gift Vouchers are not valid to be redeemed at any SAMANTHA WILLS stockist. Gift Vouchers are valid for 6 months from the date of purchase. Gift Vouchers are not redeemable for cash. Unfortunately SAMANTHA WILLS does not take responsibility for any lost or stolen Gift Vouchers.
Please note only one gift voucher may be used per transaction and each Gift Voucher can only be used once.

 

RETURNS POLICY
Returns by You for change of mind If You wish to return or exchange Product because of a change in mind, You may do so in accordance with the following process:

 

  • You must notify SAMANTHA WILLS within 7 days of accepting delivery of the Product and arrange return of the Product within 7 days after such notification.
  • You must notify SAMANTHA WILLS by email info@samanthawills.com.au to obtain a "Return ID number", or please call SAMANTHA WILLS directly.
  • You must provide a "proof of purchase", being either an invoice, bank statement, email confirmation from SAMANTHA WILLS, or delivery note. Product must be returned to SAMANTHA WILLS head office.
  • On International returns You must mark on the courier company's consignment so that the Products do not attract possible customs duties and taxes again.
  • You must return the Product in its original condition with the original "swing ticket" attached.
  • You are responsible for arranging any insurance on the Product.
  • You are responsible for the cost of the shipment of the Product.
  • Upon receipt of the Product by SAMANTHA WILLS, SAMANTHA WILLS will refund to You the purchase price for the Product, less any shipping costs.
  • Refunds can only be credited back to the credit card that was used to make the original purchase. The refund will be processed as soon as the items have been received by SAMANTHA WILLS, however, please allow 14 days from the day You return the Product for Your account to be credited.
  • Refunds will only be given to Products purchased at the SAMANTHA WILLS Online Boutique. Refunds will not be given to SAMANTHA WILLS stock purchased from SAMANTHA WILLS stockists.
  • Exchanges will only be given to Products purchased at the SAMANTHA WILLS Online Boutique. Exchanges will not be given to SAMANTHA WILLS stock purchased from SAMANTHA WILLS stockists.

 

  

 

WARRANTIES
All SAMANTHA WILLS product come with a 6 month warranty. You acknowledge that the Products require special maintenance as outlined in our CARE instructions (LOVE). SAMANTHA WILLS will not be liable for any damage caused by any failure by You to maintain the Product properly. Please note that the colours of Product may vary slightly from those displayed by Your computer monitor.

 

Please note that the Trade Practices Act 1974 and similar State and Territory legislation in Australia may confer rights and remedies on you which cannot be excluded, restricted or modified ("Non-excludable Rights"). Notwithstanding any other term in this Agreement, SAMANTHA WILLS does not exclude any Non-excludable Rights but does exclude all other conditions and warranties, whether implied by custom, law or statute.

 

 

RETURNS BY YOU FOR FAULTY OR DAMAGED PRODUCT

If You wish to return a faulty or damaged Product, SAMANTHA WILLS will gladly repair, exchange or refund the original piece in accordance with the following process:

 

  • That the Product was purchased within 6 months of faulty date.
  • You must notify SAMANTHA WILLS by email info@samanthawills.com.au to obtain a "Return ID number", or please call SAMANTHA WILLS directly.
  • You must provide a "proof of purchase", being either an invoice, bank statement, email confirmation from SAMANTHA WILLS or delivery note.
  • You must return the Product to SAMANTHA WILLS head office.
  • On International returns You must mark on the courier company's consignment so that the Products do not attract possible customs duties and taxes again.
  • SAMANTHA WILLS will then refund the Price to You in full, replace the Product or exchange for a different Product.
  • Refunds can only be credited back to the credit card that was used to make the original purchase. The refund will be processed as soon as the items have been received by SAMANTHA WILLS, however, please allow up to 14 days from the day You return the Product for Your account to be credited.
  • Exchanges are only possible if the item is available. SAMANTHA WILLS can only exchange faulty items for the same item in the same style, subject to availability. If You wish to exchange, please make Your request clear when requesting Your Return ID number.
  • Please note that unfortunately, returns may not be made to a SAMANTHA WILLS stockist.

 

YOUR ACCEPTANCE OF THESE TERMS AND CHANGES TO THE TERMS
By entering this website you agree to these terms and conditions.From time to time, this Agreement will be reviewed and may be revised. SAMANTHA WILLS reserves the right to change this Agreement at any time. Any such changes will be posted on this Website.

WEBSITE AVAILABILITY
From time to time down-time, either scheduled or unscheduled, may occur. SAMANTHA WILLS will work within reason to ensure the amount of down-time is limited. SAMANTHA WILLS will not be held liable for the consequences of any down-time.

INTELLECTUAL PROPERTY
Reproduction of part or all of the contents in any form of this Website is prohibited other than for individual use only and may not be recopied and shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form.

Unless otherwise noted, all materials on this Website are protected as the copyright, trade dress, trademarks and/or other intellectual properties owned by SAMANTHA WILLS or by other parties that have licensed their material to SAMANTHA WILLS. SAMANTHA WILLS trade marks on this site represent some of the trade marks currently owned or controlled in Australia. The display of these marks and of notices associated with these marks in not intended to be a comprehensive compilation of all worldwide proprietary ownership rights held by SAMANTHA WILLS.

 

All rights not expressly granted are reserved.

 

This website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under SAMANTHA WILLS direct control and SAMANTHA WILLS accepts no responsibility or liability in respect of any such third party materials or for the operation or content of other websites (whether or not they are linked to this Website). You acknowledge that SAMANTHA WILLS is entitled to require you to remove any link from another website to this Website which you install without obtaining SAMANTHA WILLS prior written consent.

 

COPYRIGHT

All SAMANTHA WILLS designs are copyright. SAMANTHA WILLS prohibits the use of its designs or images for any purpose without prior written permission from SAMANTHA WILLS.

 

TERMINATION

SAMANTHA WILLS reserves the right to terminate this Agreement at any time. SAMANTHA WILLS shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.

 

If the Product has not been delivered to You prior to any termination of this Agreement by SAMANTHA WILLS, SAMANTHA WILLS will refund to You any payment You have made prior to termination.

 

DEFINITIONS

"Agreement" means the terms and conditions that apply to the use of this Website which may be amended from time to time.

"SAMANTHA WILLS" means SAMANTHA WILLS PTY LTD (ABN 16 123 924 541).

"Product/s" means the product that is specified on the Purchase Order as the product You wish to purchase pursuant to the Agreement.

"Purchase Order" means the online purchase order form to be completed by You in relation to Your purchase of the product.

"Website" means internet website with the URL www.samanthawills.com.au and associated websites.

"Online Boutique" means the shopping cart area of www.samanthawills.com.au.

"You" means the user of the Website (and "Your" has the corresponding meaning).